Privacy Policy
Effective Date: 19 May 2026
This Privacy Policy explains how information may be collected, used, stored, and protected when users access or use our mobile applications, websites, platforms, and related services (“Services”).
By using the Services, users agree to the practices described in this Privacy Policy.

Information We Collect
Depending on the features and functionality used, we may collect or process the following information.
Personal Information
Users may voluntarily provide information such as:
• Name
• Mobile number
• Email address
• Address or location details
Device & Technical Information
The Services may process limited technical information necessary for functionality, reliability, security, and performance improvement, including:
• Device model
• Operating system version
• Application version
• IP address
• Crash logs or diagnostic information
• Device or application identifiers
Such information may be generated automatically by the application, operating system, or integrated third-party services.

Location Information
Certain features may require access to precise or approximate location information for:
• Navigation
• Location-based services
• Operational functionality
• Service-related activities
Location information is accessed only when permitted by the user and required for functionality.

User-Provided Content & Operational Information
Users may voluntarily add, upload, store, or manage information within the Services, including:
• Records
• Operational information
• Uploaded documents or images
• Activity-related information
• Service-related data
Such information is added and managed by users for operational, organizational, service, or record-keeping purposes.

How Information Is Used
Information may be used to:
• Provide and improve Services
• Manage accounts and user activities
• Support application functionality
• Provide customer and technical support
• Improve performance, reliability, and security
• Send service-related notifications
• Maintain operational and safety records
• Comply with legal or regulatory requirements

Permissions Used
Depending on enabled features, the Services may request permissions such as:
• Internet access
• Location access
• Notification services
• Network status access
• Phone access (if calling features are enabled)
Permissions are requested only for functionality relevant to the Services.

Third-Party Services
The Services may use trusted third-party services and platforms for functionality, analytics, notifications, hosting, authentication, or mapping services.
These third-party providers may process limited information according to their respective privacy policies.
Third-party services used may include:
• Firebase
• Google Play Services
• Google Maps Platform

Data Security
Reasonable technical and administrative measures are implemented to protect information against:
• Unauthorized access
• Misuse
• Alteration
• Disclosure
• Loss
However, no internet-based service or electronic storage method can guarantee absolute security.

Data Sharing
We do not sell personal information to third parties.
Information may be shared only:
• With authorized personnel or service providers
• When required by law or legal process
• To protect safety, rights, or service integrity
• For operational or support purposes where necessary

Data Retention
Information may be retained for operational, legal, security, support, maintenance, and compliance purposes as required.
Children’s Privacy
The Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

User Rights
Users may request:
• Access to their information
• Correction of inaccurate information
• Deletion requests where applicable
• Assistance regarding privacy-related concerns

Account Deletion Request
Users may request deletion of their DroneSakha account and associated personal data by contacting us at support@eshma.co.in.

Upon verification of the request, personal account information will be deleted or anonymized where applicable. Certain operational, transaction, booking, safety, or legal compliance records may be retained for a limited period as required by applicable laws, dispute resolution requirements, or legitimate business purposes.

Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Revised versions will be published with an updated effective date.

Contact Information
For questions, support, or privacy-related concerns:
Email: support@eshma.co.in